Quixote Consulting
 
 

True Communication Resources
Nonviolent Communication Resources

Nonviolent Communication by Dr. Marshall Rosenberg, PuddleDancer Press
A really practical way to identify and connect with others’ underlying needs and navigate difficult conversations in every part of your life.

Nonviolent Communication book on CD available from Sounds True audio – available on Amazon.com or soundstrue.com
The book on CD is highly recommended. It’s very helpful to hear his voice.

Speak Peace in a World of Conflict: What You Say Next Will Change Your World by Dr. Marshall B. Rosenberg
Also available on CD.

Nonviolent Communication Websites

Center for Nonviolent Communication
www.cnvc.org

www.baynvc.org

www.nonviolentcommunication.com

Challenging Conversations Resources

Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Difficult Conversations: How to Discuss what Matters Most by Douglas Stone, Bruce Patton, Sheila Heen, and Roger Fisher

Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott

Other Communication Resources

Essentials of Business Communication by Mary Ellen Guffey

Introduction to Type and Communication by Donna Dunning
Communication explored through the lens of the Myers-Briggs Type Indicator (MBTI)

Emotional Intelligence Resources

Especially note the sections on influencing.

Books by Daniel Goleman
Emotional Intelligence at Work
Primal Leadership
Social Intelligence

(All are also available as books on CD)